The Hotel at Auburn University
  • Auburn, AL, USA
  • Full Time

To supervise, direct, assist, and assure the completion of laundry tasks assigned to Laundry Attendants in the laundry and on the landings to maintain Ithaka Hospitality Partners linen standards.

Maintain or exceed the laundry departments Pound Per Operator Hour (PPOH) goal by motivating, supporting, encouraging, coaching and providing adequate tools/supplies to the laundry attendants.

Train and monitor performance of Laundry Attendants. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment, while reinforcing Ithaka Hospitality Partners high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. Process banquet/F&B linen according to requisition process.

Complete a monthly linen inventory, submit the report to the Director of Housekeeping and recommend linen purchased in accordance with our budgeted linen expense.

Measure and record daily PPOH results. Take requested inventories of linen and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines.

Report all maintenance deficiencies in the laundry via work orders. Telephone or radio deficiencies considered emergencies (i.e. laundry equipment not working) to the maintenance department.

Expedite special guest requests, such as extra towels, blankets or pillows.

Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.

Ability to read and write basic English in order to complete forms such as a room status report.

Ability to provide clear direction, instruction and guidance to subordinates.

Ability to operate a computer.

Ability to organize and prioritized work, and meet deadlines.

Ability to exercise judgment and implement control over the performance of subordinates.

 

QUALIFICATION STANDARDS

Working environment / Physical Activities:

Inside with protection from the weather but not necessarily changes in temperature.

Requires walking 90 - 95 % of workday including outside.

Physical activities include walking, talking, seeing, hearing, climbing, sitting, crouching, bending, stooping, pushing, pulling.

50% of workday requires pulling and or pushing up to 50 pounds.

Working in changing temperatures throughout the hotel.

Education:

Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.

Experience:

Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.

     

The Hotel at Auburn University
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